LEARN about us
Background
Company History
Crystal Paints was established in 1991 by Ian Mcfarlain the present owner of Makeeans Polymers. In 2001 Hennie Venter acquired the company and under his leadership the company has grown to a well know paint manufacturer and retailer in Pretoria and surrounds. In 2007 the premises was extended to include a warehouse to extend our product range to our clients.
What we do
Crystal Paints is a paint manufacturing and retail company. We manufacture all our paints on site. We also stock all the paint accessories you will require to complete any paint project. We serve the public, retailers in Pretoria as well as contractors.
Strategy & Vision
Vision Statement
To provide a quality service and product that exceed the expectations of our customers.
Mission Statement
To build a long-term relationship with our customers and clients and to provide the best customer service possible. To also be unique in what we do. To provide quality products that will meet the demands of any project big or small.
Values
We strive to provide excellent customer service and to give the best possible advice and excellent customer service with the utmost integrity.
Business Goals & Objectives
To provide a good quality product and great value to our customers, contractors and homeowners alike.
Growth Strategy
To keep on improving our products and to bring new products to the paint industry.
Products & Services
Products
We manufacture all our paints on site. We manufacture a wide variety of products that includes enamel and pva paints. We also manufacture: Roof coats, waterproofing, oxides, varnish, aluminium paints (water base & enamel), plaster primer, bonding liquid, universal undercoats. All our paints are standard white this enables us to supply paint in ANY colour you wish. We stock a wide variety of paint accessories to complete any project big or small.
Business competitiveness
Our products are of similar quality than other market leading brands, but we believe we offer better value.
Services
We at Crystal paints believe that good service is critical to any business, therefore we aim to make your visit to our store as pleasant and comfortable as possible. We will assist you in making colour choices for any project and give advice on any paint problems e.g. water damage, rust, wall preparation etc. We have a Representative Werna Venter that can make an appointment with you to assist you in colour choices on site. We consider ourselves colour matching experts and provide a same day service. We also deliver in and around the Pretoria area at no extra cost.
Quality policies
We test all the products that we manufacture, on a regular basis to ensure compliance to the highest standards. We regularly compare our products against leading market brands.